RETURNS AND EXCHANGES

 

Returns for store credit or exchange only.


If you are not satisfied with your purchase, please email us at customerservice@val-erie.com within 5 days upon receipt with your reason for the return or exchange. Please also fill in the return form provided in the package. 


To return your goods, please be advised that you must return your order to the address provided on the return form within 5 days upon receipt. Returns without all original contents, packaging and documentation will be rejected.


Earrings and all sale items are final sales and not eligible for return or exchange.

 

Please contact us for more information.